Violence against train attendants, station staff on rise

May 26, 2012

By KAZUNORI HAGA/ Staff Writer

Cases of violence against station staff and train attendants by passengers, who were mostly drunk late at night, have taken an upturn, according to a survey conducted by Japan Railway Group companies and 16 major private railway companies.

The survey showed that 845 attacks against station staff and train conductors took place in fiscal 2011, the largest number since statistics became available in fiscal 2005.

In about 75 percent of the 2011 cases at private companies, the perpetrators were intoxicated, the survey found.

Assaults by passengers on station staff and train attendants increased from 219 in fiscal 2010 to 229 in fiscal 2011, at the 16 private railway companies.

Among JR Group companies, East Japan Railway Co. saw employees falling victim to the largest number of incidents in fiscal 2011, 338, up from 333 in fiscal 2010, followed by 153 at Central Japan Railway Co., up 21 over the previous year, and West Japan Railway Co.’s 125, down 23 from fiscal 2010.

Figures for Hokkaido Railway Co., Shikoku Railway Co. and Kyushu Railway Co. were not available.

According to the Association of Japanese Private Railways, about half the assaults against station and train staff took place at 10 p.m. or later.

By KAZUNORI HAGA/ Staff Writer
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A JR employee plays the role of a drunk man while train attendants try to detain him during a training drill at JR Tachikawa Station in Tokyo. (Asahi Shimbun file photo)

A JR employee plays the role of a drunk man while train attendants try to detain him during a training drill at JR Tachikawa Station in Tokyo. (Asahi Shimbun file photo)

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  • A JR employee plays the role of a drunk man while train attendants try to detain him during a training drill at JR Tachikawa Station in Tokyo. (Asahi Shimbun file photo)