BIZ BRIEF: Toyota to add translation service for employees

July 09, 2012

Toyota Motor Corp. (TMC), aiming to improve communication between Japanese employees based in Japan and non-Japanese employees at overseas affiliates, will add a translation service to its global, internal social networking service (SNS) on July 10.

The new translation service, SNS Translation Center, will be added to Toyota Chatter, which was launched in January. The service will initially be run on a trial basis through to the end of July, before full-scale operations begin in August.

The SNS Translation Center will offer improved accuracy over normal machine translations, due to added real-time translation assistance by operators. In addition, the center's vocabulary database includes a wealth of Toyota-specific terms and phrases to help improve accuracy.

In the future, TMC plans to increase the number of languages serviced by the center and to extend the service beyond the scope of SNS.

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